At sigridvossmedium.de, I value my clients and strive to provide the best possible experience during our sessions. I understand that circumstances can change, and you may need to reschedule or cancel your appointment. Please review my refund policy below to understand how I handle these situations.
Refund Eligibility:
- Cancellation Notice:
- To be eligible for a full refund, you must provide at least 48 hours' notice before your scheduled session. This allows me to adjust my schedule and offer the time slot to another client.
- Notification Process:
- To cancel your session, please contact me via email - info@sigridvossmedium.de or over Telegram/Whatsapp. Ensure that you include your full name, session date, and time, and the reason for the cancellation.
- Refund Process:
- Once I receive your cancellation request and verify that it meets the 48-hour notice requirement, I will process your refund. Refunds will be issued to the original payment method within 7-10 business days.
Non-Refundable Situations:
- Late Cancellation:
- If you cancel your session with less than 48 hours' notice, you will not be eligible for a refund. I understand that emergencies happen, but my policy helps ensure that I can maintain availability for other clients.
- No-Show:
- If you fail to attend your scheduled session without any prior notice, you will not be eligible for a refund. This policy is in place to respect my time and commitment as a spiritual medium.
Rescheduling:
- If you need to reschedule your session, please contact me at least 48 hours in advance. I will do my best to accommodate your request and find a new time that works for you.
Contact Information:
- For any questions or to initiate a cancellation or rescheduling request, please reach out to me at info@sigridvossmedium.de.
Thank you for understanding and respecting my refund policy. I look forward to serving you and helping you on your spiritual journey.
Note: This refund policy is subject to change at any time. Please review it regularly for updates.